Dear Dir or Madam,
We have just had granite worktops fitted by yourselves (via John Lewis, Oxford Street) and we would like to express our thanks to the team at MBP for the totally professional job carried out in such a pleasant manner.
As you know we took John Lewis's advise to come to York to finalise the granite selection which we had found difficult to visualise with the small samples. Once we saw the larger pieces we changed our choice.
The template was made on time as agreed and the final tops also arrived exactly on time (despite the long journey involved). It was perfectly fitted and the end result is even better than we anticipated.
As a grumpy old man I am the first to complain but I also praise when praise is required.
Well done MBP, thank you.